Casework & Counselling

About

Do you or anyone you know need support? 

Casework and counselling services support individuals or families in crisis or under stress. The services can include face-to-face interviews, home visits, and other interventions, and are provided by registered social workers. The aim is to help clients understand their situations better, enabling them to handle and resolve their difficulties more effectively. Through these services, individuals and families can regain stability and independence.

Whether You Are Facing:

Family & Spousal Violence

Marital Difficulties/ Relationship Concerns

Parenting Challenges

Mental Health / Emotional Issues

We address various issues, such as marital difficulties, parenting challenges, relationship concerns, and family and spousal violence. Our method involves assessing the needs of individuals and families to provide comprehensive and coordinated care. This may include collaborating with stakeholders, making referrals to suitable resources, or offering individual or family counselling.

Clients who are referred to us or who seek our help will undergo an intake assessment to determine if our services can meet their needs. This process includes an initial risk assessment to ensure safety and identify potential risks, such as family violence, spousal and child abuse or suicide.

Not sure what to expect when you contact us?

Here’s a quick guide on what your experience would be when you:

Call

Email

Walk-in to our Centre

What happens when you

Call In

Note: Some questions will be asked for us to better understand your concerns

What happens when you

Email Us

Note: Please include a brief sharing of your concerns and remember to leave your name and contact number.

What happens when you

Walk-In

Please do bring along your NRIC when you visit us at


Serangoon Moral Family Service Centre

Block 238 Serangoon Avenue 2

#01-47

Singapore 550238

Helpful note: You’re at the right place when you spot our community garden.

What else to expect when approaching SMFSC?

Here’s a short video from one of our Casework. 

If you have more questions, get in touch with us!

For 24-hour support, please contact SOS at 1800-221-4444

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